Returns are accepted within 30 days from purchase.
If you like to return your item, please reply to email with order confirmation or send us your request to [email protected]shoponline.com. We will provide return address and return authorization slip (when necessarily)
By placing order you agree that return shipping cost should be paid paid by buyer.
Returns made without previous authorization may not be honored.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
According FDA guidelines we can not accept returns of personal healthcare items, food, food supplements, vitamins, medical and pharmaceutical products, including OTC drugs. Purchasing such items you agree not to return them and acknowledge that you understand that they may not be working for you as expected or may case side effects.
Cosmetic products could be returned only if seal is not broken in original and unopened packaging.
If you want to return books or DVDs you will be charged 30% restocking fee.