Last update: 08/05/2019
By using or accessing this website including the services provided therein, you are accepting below terms. If you do not agree with anything written below you should not use or access this website.
This site is property of Life Science Assets LLC, Delaware, Address: 8 The Green STE A Dover, DE 19901
Merchandise returns and questions (Third Party Fulfillment Warehouse): PO BOX 1026, Perris, CA, 92572
All information on this Website including pricing could contain technical inaccuracies or typographical errors. We reserve our rights to make changes to any information including this terms at anytime without notice. While the contents of this website is provided in good faith, we do not warrant that the information will be kept up to date, be true, accurate and not misleading, or that this site will always (or forever) be available for use. We reserve right to limit or fully restrict access to all website (or any part of it) at any time for all users as well as for selected IP addresses, devices or individuals.
We shall be not held liable for any use of the information obtained or goods purchased on this Website and we assume no responsibility for any losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, reputation, contracts, commercial opportunities or goodwill.
Prices and item availability are subject to change without prior notice. Quantity of the items offered at given price are limited. We reserve right to cancel your order and issue you a full refund if by the time we received your cleared payment ( 2nd day for card payments, up to 10 days for ACH or e- check payments) the item becomes unavailable or price changes.
Payments: We accept Visa, Mastercard, Discover, Paypal, crypto-currencies, wire and ACH transfers. Available payment methods are shown during checkout and may vary dependently on the amount, item, billing address.
All orders including shipping and payment information could be subject to manual review. Orders with shipping address different from billing address will be reviewed manually, may be delayed or cancelled if we are not able to confirm that transaction was initiated by account owner. Orders with different billing and shipping addresses will be fulfilled at our discretion only. For verification purposes we may use public records and social media or may contact buyer. We may also request and collect other information including copy of the id, SSN card, bank statement, written statement of intended use or consent with additional terms (e.g. terms required by manufacturer). We reserve right to cancel order (or its part) without providing any further details about reasons of cancellation. Refunds for cancelled items are issued same day but it may take up to 30 days before they are actually posted.
Handling and Shipping Terms:
Available shipping options and costs are shown during checkout. Estimated delivery time is shown on your cart page and order confirmation email.
Actual delivery time may vary and depends solely on carrier. We shall be not held liable for any delays occurred after package was accepted by carrier.
Dependently on a carrier and package size it may be delivered to your mailbox or left next to your door, at mail-room, reception, etc. If for any reason carrier can not find secure location or access a building package will be stored at carrier’s location or shipped back. We shall not be responsible for any storage costs. It is buyer’s responsibility to contact carrier and provide necessarily instructions (gate codes etc) or arrange re-delivery.
If provided address is incomplete or for any reason (typo, unusual abbreviation, etc) our system do not recognize it as valid USPS/UPS/Fedex address we will cancel your order and issue you a full refund. We may also contact you offering alternative options when available: pick up at parcel locker, etc.
Some items may require a longer handling time. You will receive additional email about estimated delivery time. Should this happen you have right to request order cancellation and full refund.
Generally you can cancel your order within 1 hour. We will try our best to accommodate your request. Cancellation is not guaranteed. We reserve right to cancel your order and issue you a full refund if we permanently or temporarily out-of stock.
If your item has not arrived within 10 days after your purchase date and there is no tracking number available, please contact us for further instructions. We reserve right to solely determine eligibility for refund.
Returns are accepted within 30 days from order date. Shipping costs paid are non refundable.
30% restocking fee will be applied to all Books and DVD returns.
If you want to return your item, please reply to email with order confirmation or send us your request to [email protected]. Include order date and number.
Returns made without previous authorization may not be honored.
By placing order you agree that return shipping cost should be paid paid by buyer regardless of the reason for the return*
*You may opt into free returns during checkout. In this case we pay return shipping however returns will only be accepted if the item is unused and package is unopened.
If you changed your mind before order arrives we suggest to refuse delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
According FDA guidelines we can not accept returns of personal healthcare items, food, food supplements, vitamins, medical and pharmaceutical products, including OTC drugs**
Purchasing such items you agree not to return them and acknowledge that you understand that they may not be working for you as expected or may case side effects and certain health risks.
**If you opt into free returns during checkout we will accept return of personal care items only if the package is unopened.
Cosmetic products could be returned only if seal is not broken in original and unopened packaging.
Refunds for returned or missing items are issued within 2 business days. Dependently on your original payment method it may take up to 30 days before refund is actually posted.